Impact of COVID-19 on Augmentation of Newest Technologies used in Banking Sector

Document Type : Primary Research paper

Authors

1 Assistant Professor

2 Student, Department of Commerce, Kristu Jayanti College, Bengaluru

Abstract

Banking system plays a very important role in Indian economy. It is like a central bravery to nation’s economy as it caters to the financial needs of credit in all the provinces of the society. The progression in the technology has also impacted the Banking Sector not only in India but also in many countries. The Covid-19 pandemic situation has completely changed the lifestyle of the people. During this pandemic situation technologies such as e-banking plays a very important role for the banks to communicate with their customers. In this paper, an attempt has been made to study about the technologies used in banking systems especially in the post Covid-19 Situation. The main objective of this study is to know about the mentality of the citizens in the digital payments and net banking in this post pandemic situation.

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