Document Type : Primary Research paper
Faculty of Business Studies, University of Technology and Applied Science, Oman
Assistant Professor, Prince shri Balaji Arts and Science College, Chennai.
Assistant Professor, Department of Commerce, Asan Memorial College of Arts and Science, Chennai
The current corona virus pandemic (COVID-19) has led the world toward severe socioeconomic crisis and psychological distress. It has severely hit the economy; but the service sector, particularly the hospitality industry, is hard hit by it. It increases the sense of insecurity among the employees and their perception of being unemployed, adversely affecting their mental health. The most businesses prefer to focus on employee satisfaction. Aside from being more pleasant to have around, happy and fulfilled employees feel motivated and productive than employees who are frustrated, sidelined, or dissatisfied. The primary goal of increasing employee satisfaction is to have great employees who stay long-term, reducing turnover and ultimately assisting the business in growing. The goal of this study is to see if there is a link between welfare measures and job satisfaction in an organization. A review of the literature revealed that little research has been conducted on organizational effectiveness among employees. In various organizations, a welfare measure has been identified as leading factors determining an employee's job satisfaction. This study conducted in lab technicians those who work in hospitals, Chennai. The sample for this study included 187 employees. Descriptive research design has been used for this study. The data were analyzed using the techniques are descriptive statistics, chi-square test, multiple comparison test and correlation. The findings of this study revealed a significant relationship between welfare measures and job satisfaction of employees in an organization.