A Study On Customer Awareness Level For E-Banking Services In Tenkasi District

Document Type : Primary Research paper

Authors

1 Assistant Professor Department of Commerce Sri Parasakthi college for women (Autonomous) Courtallam-627802 (Affiliated to Manonmaniam Sundaranar University Abishekapatti, Tirunelveli-627012) TamilNadu, India.

2 Full Time Research Scholar, Reg. No ( 20211201012002) Department of Commerce, Sri Parasakthi college for women (Autonomous) Courtallam-627802 (Affiliated to Manonmaniam Sundaranar University Abishekapatti, Tirunelveli-627012) Tamil Nadu, India.

Abstract

Internet Banking empowers anytime admittance to the customer to give the customer any time admittance to their banks. The E-Banking further need to find fundamental ways to instruct the customer with respect to the new innovation and quality administrations offered by the banking. A portion of these safe and security of E-banking services incorporate the Internet banking, real time gross repayment, bank to bank cash exchange, covering of bills, electronic funds transfer viewing account statement etc. Objective of to discover the customer awareness in regard E-Banking services nationalized and private banking. Information for this examination were gathered from primary and secondary sources. The information gathered from the primary source were analysed with the assistance of various statistical measures such as simple percentage analysis, Garrett ranking method, Chi-Square test analysis were utilized. The information gathered from 85 respondents in Tenkasi area. This paper highlights the customer awareness level for E-banking services.

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